 |
| « "Hej Hej" from Stockholm! | Read our latest Articles! | Berets, Bows and Party Frocks! » |
As most of you know, mail in the UK is being affected by the current strike action by postal workers and this has meant that for the past week we've not been able to deliver your goodies with our usual speed. We've been busy here trying to find out what we can do to keep delivering our goodies during this period.
Today, we took sacks of jewellery to our local sorting office to jump the queue and ensure the impact of the strike is kept to a minimum for all our customers. Our local sorting office is a huge hangar in an industrial park. Usually there are 250 people working there sorting mail. Today nobody was at their workstations, as aside from the official strikes, East London (and several other areas in the country) has been badly affected by 'wildcat' strikes.
There were a few postmen on duty and they were extremely helpful when we showed up. They told us that all overseas deliveries would be processed as normal, and all Special Delivery packages are processed separately, being treated as a priority, and continuing to arrive next day.
All our deliveries are sent 'signed for', which means all deliveries are tracked and require a signature when they arrive. Unfortunately, during the strike, items sent in this way are being placed in an ever-growing queue at the sorting office.
We do have an option to send Special Delivery. This may be your best option if you can't wait. Royal Mail say -
Special Delivery will continue to be a priority throughout the period of disruption. We have well developed contingency plans, and will do all we can to deliver Special Delivery items on the due day. However, money-back guarantees have been suspended for items posted on 4th October onwards. These will be reinstated as soon as we are sure we can fulfill the service promise.
To find out more about why postal workers are striking, click here: What's the postal strike about?
To get the latest updates on industrial action, click here. The Royal mail have an update link on their main page.
During strike action, we can't guarantee our usual terms, so please bear with us. We'll do our sneaky best to keep ahead of the backlog by taking our goodies direct to the sorting office. We can't tell you how much your delivery will be delayed by, but we can guarantee that because it's sent 'signed for' it won't get lost and it WILL arrive.
In the meantime, why not select 'collect from the studio' as a delivery option and visit us in person at Superette, we're open 7 days a week and sell lots more exciting goodies including party dresses and vintage jewellery. If you plan to make a special visit, we can point you in the way of some fantastic shops and places to visit. Plan a day out in the most vibrant area of London and beat the postal strike!
Superette, 66a Sclater Street, London, E1 6HR
Click here for a map.
Download the quirky shopping guide here.
 |
My sister and I are heading down on Tuesday :]
Will make sure we say "hi!"
Really looking forward to seeing the shop since its makeover! And Nat's never ever seen it before so she's excited :]
Looking forward to it!
Verena
Yay! your superette is near where Noel fielding lives :P
